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Free standard shipping on orders over $99
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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Product Description:
The Wood Flow Tray is a stunning embodiment of simplicity and nature’s artistry. Designed with a dual-compartment layout, this tray seamlessly blends practicality with aesthetic appeal, making it an ideal addition to any home. Crafted from high-quality, waterproof birch plywood, its surface features a unique grain pattern that mimics the flow of wood, evoking a sense of tranquility and connection to the natural world. Whether used for serving fruits, nuts, or snacks, organizing household items, or showcasing decorative pieces, the Wood Flow Tray elevates your living space with its serene beauty.
Outstanding Materials and Craftsmanship
Premium Waterproof Birch Plywood:
This carefully selected material is known for its lightweight strength and natural beauty. Meeting the German E1 environmental standard, it ensures low formaldehyde emissions, making it a safe and eco-friendly choice for daily use.
CNC Precision Cutting:
Each component of the tray is expertly crafted using CNC (Computer Numerical Control) technology, ensuring precision in every detail. The smooth lines and consistent edges reflect the highest standards of craftsmanship, guaranteeing both durability and elegance.
Natural Wood Wax Finish:
The tray is finished with a natural wood wax that enhances its grain while providing a protective layer. This food-safe finish not only enriches the tray's visual appeal but also offers waterproof protection, making it easy to clean and maintain.
Highlights of the Wood Flow Tray
Functional and Stylish:
With its dual-compartment design, this tray is perfect for serving fruits, nuts, or snacks, or for organizing small items in any room of the house, adding a touch of sophistication to your space.
Waterproof and Stain-Resistant:
Designed for durability, its waterproof construction effectively resists stains and spills, making it ideal for everyday use in the kitchen, dining room, or living area.
Lightweight and Versatile:
The tray’s lightweight design allows for easy maneuverability, making it suitable for various applications, from hosting gatherings to daily organization.
Applicable Scenarios:
Organizing items in the bathroom, bedroom, or office
Product Dimensions:
(Available for custom specifications)
The Wood Flow Tray transcends mere functionality; it is a celebration of nature and craftsmanship. Its harmonious blend of design and utility makes it an ideal addition to any home, inviting a sense of serenity and elegance into your everyday life.
Here is the English translation of your content:
Thank you for choosing our product! We aim to provide you with a pleasant shopping experience. If you need a return or refund, please carefully review the following policy:
1. Returns and Replacements for Quality Issues
• Eligibility:
• If the product you received has quality issues (such as damage or defects), please contact our after-sales team promptly:
Email: support@a-boo.top
• Handling:
• You can choose to return the product or have us send a replacement for free.
• Cost Responsibility:
• All expenses caused by quality issues (including returns and replacements) will be covered by us. You are not required to pay any fees.
2. Returns for Non-Quality Issues
While we generally do not accept returns without a reason, we offer a refund option for your
convenience.
• Eligibility:
• The product must be unopened and unused for a return request to be accepted.
• Cost Responsibility:
• You will need to cover the return shipping costs, and you must contact our after-sales team for the correct return address.
• Do not send the product to the default shipping address. If the package is sent to the wrong address, we will not receive it and cannot process the refund.
• Refund Timing:
• After receiving and confirming the returned product, we will process your refund within 3-5 business days. The exact time for the refund to appear depends on your payment method.
3. Circumstances Where Refunds Are Not Accepted
• The product has been opened and used.
• Damage or loss due to improper use.
• Returns sent without contacting the after-sales team to confirm the correct return address.
4. Additional Information
• Exchanges:
If you need to exchange an item for reasons such as incorrect size, please contact our after-sales team to coordinate further.
• Order Cancellation:
If you need to cancel your order, please contact customer service as soon as possible. Once the order has been shipped, it cannot be canceled.
Custom Products
Refunds are not supported for customized products. Please ensure all your concerns are addressed before confirming the final product design.
Contact Us:
If you have any questions, please feel free to contact our after-sales team. We are here to assist you.
• After-Sales Email: support@a-boo.top
• Working hours (Beijing time): 9:00 am - 6:00 pm on weekdays
Shipping Process Overview
When you place an order, we will select the appropriate shipping method based on the availability of your product and the destination country. Typically, your package will arrive at your doorstep within 7-15 days from the date of purchase. However, delivery times may be affected by public holidays or unexpected logistical delays.
If you have any questions or need further assistance during the shipping process, please don’t hesitate to contact us at service@a-boo.top. We’re here to help!
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